Refund & Return Policy

At our store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Return Window

You may request a return within 30 days after receiving your order.

Eligibility

To qualify for a return:

• The item must be unused and in resalable condition.
• All original packaging and accessories must be included.
• A valid proof of purchase is required.

Non-Returnable Products

We cannot accept returns for:

• Customized or personalized items
• Gift cards
• Final sale products
• Products damaged by improper use

Refund Process

After your returned package is received and inspected, we will notify you by email.

Approved refunds will be issued to the original payment method within 3–7 business days.

Original shipping charges are non-refundable unless the error was caused by us.

Exchanges

We replace items only if they arrive damaged or defective.

Contact

Email:
er04bo.ostyou@gmail.com